Delivery was fast and the the price was much better than any of my local suppliers. No instructions were supplied with the unit and it arrives with full assembly required. The clearance between the nuts and the inside of the steps is very limited. you must use an open end wrench to tighten the nuts that secure the step. More clearance in this critical area would have been better but this is a minor design and manufacturing issue that does not affect the use or operation of the ladder.